1. Agreement to Terms

By submitting your information or opting in through our website, forms, chat widget, or scheduling page, you consent to receive SMS text messages, phone calls, or emails from IMS Screening Solutions regarding our services, updates, and appointments.
Message frequency may vary.

By continuing, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Message and Data Rates

Message and data rates may apply based on your mobile carrier plan. You are responsible for any carrier charges incurred by receiving our communications.

3. Consent to Communicate (A2P Compliance)

By providing your phone number, you authorize IMS Screening Solutions to contact you via SMS, email, or automated calls for legitimate business purposes, including service updates, reminders, and support messages.
Consent is not a condition of purchase.

4. HIPAA Compliance & Protected Health Information (PHI)

We comply with all applicable privacy and security requirements under the Health Insurance Portability and Accountability Act (HIPAA).

Any Protected Health Information (PHI) you share with us will be handled with strict confidentiality and secured in accordance with federal law.

We will never disclose, sell, or share your personal or medical information with third parties except:

As required by law,

With your written authorization, or

For legitimate business operations directly related to your requested services.

Sensitive or medical-related information will not be transmitted through SMS unless explicitly authorized by you. We recommend not sharing any medical details via text for your privacy and protection.

5. Opt-Out Instructions

You may opt out of text communications at any time by replying STOP to any message.
After sending “STOP,” you will receive a confirmation text, and no further messages will be sent unless you re-opt in.
To rejoin, reply START or submit your information again through our website.

6. Help Instructions

For assistance or information regarding our messaging service, reply HELP to any text message or contact our support team at:
📧 [email protected]
📞 [Insert Support Number]

7. Privacy and Data Security

We take your privacy seriously. Your information is stored in secure, encrypted systems, and access is limited to authorized personnel only.

Our systems and partners follow HIPAA-compliant protocols to ensure confidentiality, integrity, and protection of all client data.

For more details on how we collect, use, and safeguard your data, please review our full Privacy Policy.

8. Changes to Terms

IMS Screening Solutions reserves the right to modify or update these Terms & Conditions at any time. Updates will be posted on our website with the revised effective date.